Privacy Policy
VinTech International, Ltd. is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, VinTech International has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:
- Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
- Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
- Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
- Disclosure to Third Parties. We will provide individually identifiable information about consumers to third parties only if we are compelled to do so by order of a duly empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
- Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.
- Questions. If you have questions about this privacy policy, please feel free to contact us.
Contact and Mailing Address:
Howard Jones
VinTech International, Ltd.
1350 Tanque Verde Loop
Tucson, AZ 85749
Phone: 925 765-0649
Email: customerservice@vintechinternational.com
Shipping Policy
VinTech International, Ltd. will ship orders on Monday through Friday based on UPS ground services. Depending on the time of your order, products will be shipped insured within 24-48 hours for delivery within 5-7 business days. For faster shipping, VinTech offers delivery via FedEx based on actual cost, plus a $2.00 service fee to cover special handling.
International Orders:
An additional handling fee of $10.00 will be
added to actual shipping costs for international orders. VinTech will contact the customer after checkout to advise the customer of actual shipping costs.
Refund Policy
VinTech International warrants against manufacturer defects and products damaged during shipping. In the event that such merchandise is defective or damaged during shipment, VinTech International will send a replacement of the defective or damaged product. To receive a replacement, the product must be returned by the customer within 30 days of the original purchase date in it’s original packaging.
For questions regarding returns, contact:
Phone: 925 765-0649
Email: customerservice@vintechinternational.com
Send returned products to:
RETURNS
VinTech International, Ltd.
1350 Tanque Verde Loop
Tucson, AZ 85749
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